Monthly Archives: November 2014

SQL file to large to import into PHPmyAdmin work around

I had a .sql file that was too large to import. It was 9 megabytes and PHPmyAdmin would only allow 8,192 kb. It will however accept a zip. I zipped up the 9 meg .sql file and ended up with … Continue reading

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iPhone not syncing with Outlook – Emails not deleting

The first thing I tried was deleting the existing account and adding the account back with IMAP vs POP. This caused it to work better; however, deleted emails in outlook was still showing up on the iPhone. Second attempt I … Continue reading

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HP laserjet 4000 – 41.3 Error – Prints one job then displays the error code – Solved

Customer could only print one job at a time before error code came up. I found the following post that mentioned wrong default paper size and paper tray sensors causing this error. http://h30499.www3.hp.com/t5/Printers-LaserJet/hp-laserjet-4000-41-3-unexpected-paper-size-help/td-p/1118558#.VG-n4snwtfc We changed the printer paper size to … Continue reading

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Solved Internet Explorer won’t open – EMET 5.0 conflict

We have a customer that must use Internet Explorer for the work software. It is how the login, punch their time clocks, and perform sales. Well Internet Explorer suddenly stopped working. The first time I uninstalled IE, and this worked … Continue reading

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Malwarebytes trial expired box pop up in taskbar.

Client started getting a Malwarebytes popup next to their clock in the system tray. Worried about this being Malware itself I didn’t click on it. I uninstalled the version of Malwarebytes that was currently installed and reinstalled the a new … Continue reading

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Manully Moving WordPress Site to Localhost

FTP the files to your localhost directory. Import the the MySQL dump of the live site. Change the “wp-config.php” file settings to reflect your new hosting information. Lastly run the following SQL statements to update links in the database. UPDATE … Continue reading

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Granting access to another user in Log me in

Here is the scenario, we run LogMeIn Central and we manage a host of customers. One of customers wanted remote access. Here is what I did. Under our logmein account I went to users >> Add Users. I put in … Continue reading

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Finding out MX record issues with MXtoolBox.com

We had to figure out why a customers emails stopped. They have three domains aliased. They wouldn’t get emails with Domain name #1, but they would get them from Domain names #2 and #3. We went to the website “http://mxtoolbox.com“, put in … Continue reading

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Internet Explorer won’t open – How do I reinstall internet explorer 11.

Add and remove programs >> View updates >> Scroll down to find Explorer 11 >> Right-click and uninstall. When finished you may have to restart. When you restart hit the start button >> right-click on “Computer” and go to “Properties”. Select “Windows … Continue reading

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Installing Office 365

If your company has an office 365 account then go to https://login.microsoftonline.com. Have the user put in their credentials and this will start the install.

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