Saturday, November 17, 2018

Finding out MX record issues with MXtoolBox.com

We had to figure out why a customers emails stopped. They have three domains aliased. They wouldn’t get emails with Domain name #1, but they would get them from Domain names #2 and #3.

We went to the website “http://mxtoolbox.com“, put in their domain name and found that domain name got black listed.  One of the issues that will trigger this is Unsolicited Bulk Email (UBE). This can cause entire ranges can be reported as blacklisted.

Haven’t figured out at resolution the problem, but wanted to share the information about this service.

Another site that I found helpful with figuring out email issues is http://mailtester.com/.

I hope this helps someone else out there…

Internet Explorer won’t open – How do I reinstall internet explorer 11.

Add and remove programs >> View updates >> Scroll down to find Explorer 11 >> Right-click and uninstall.

When finished you may have to restart. When you restart hit the start button >> right-click on “Computer” and go to “Properties”. Select “Windows Update”.  Then hit “Check for updates”. Install the updates.

There is an issue with EMIT 5.0 that will prevent IE from opening. Download and install EMIT 5.1.

I hope this helps someone else out….