Monthly Archives: December 2014

Disable a vipre scan

We often deploy Vipre anti virus. Had a customer that needed the scan stopped till their work was done. In order to disable the scan I needed jump on their server, locate the machine I wanted to suspend scan, and … Continue reading

Posted in Uncategorized | Leave a comment

Hiding “Powered By ChronoForms – ChronoEngine.com” tagline

Always give credit where credit is due, so it is not nice to hide this tagline when publicly using Chronoforms. In my case it is a testing environment and I just wanted to see if it can be done. In … Continue reading

Posted in Joomla, Uncategorized | Leave a comment

Acrobat won’t open “Attempt to access invalid address”

We had a user that suddenly couldn’t open any local or networked PDF files. I uninstalled, ran CCleaner, Adobe’s after acrobat cleaner, restarted the machine, and finally re-installed Acrobat. Same error came up. This issue was solved by uninstalling EMET … Continue reading

Posted in Security, Tech Support | Leave a comment

How do I see what pages of my website Google has indexed

Here is an old trick that I always forget how to do, so I am posting this to help myself remember and I hope it helps someone else. In the browser URL bar put in “site:yourdomain.com” or what ever your … Continue reading

Posted in Uncategorized | Leave a comment

iPhone not syncing with Exchange

We have had several calls about someone getting a new iPhone 6 and now they are no longer receiving the company emails which are handled with an Exchange server. We set up the connection, and get all check marks but … Continue reading

Posted in Uncategorized | Leave a comment

Outlook “Sorry we are having trouble opening this item. This could be temporary..”

Had a couple of users that were getting this error: “Sorry, we’re having trouble opening this item. This could be temporary, but if you see it again you might want to restart Outlook” They use an Exchange server. This was … Continue reading

Posted in Uncategorized | 3 Comments

What is SEO poisoning?

I found the following article that introduced me to the term “SEO poisoning.” http://www.scmagazine.com/attackers-use-seo-spam-to-improve-the-rankings-of-their-websites-on-google-and-other-search-engines/article/375339/ I was considering this Cross-Site Scripting, but the code wasn’t malicious is was just leading back to another site selling their services. The term SEO poisoning … Continue reading

Posted in Joomla, Security, WordPress | Leave a comment

WordPress site blocked by SonicWall – JS.Agent.NKW_2 (Trojan)

Had a customer’s website blocked by our internal firewall. They were running WP Antivirus Site Protection plug-in. It listed the following files. /wp-content/plugins/nextgen-gallery/nggallery.php /wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/ngglegacy/lib/imagemagick.inc.php /wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/router/class.router.php /wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/router/class.routing_app.php /wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/router/interface.routing_app.php /wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/wordpress_routing/adapter.wordpress_routing_app.php /wp-content/plugins/nextgen-gallery/products/photocrati_nextgen/modules/ngglegacy/admin/functions.php /wp-content/plugins/si-contact-form/includes/class-fscf-process.php   This link provided me with some detail. There was … Continue reading

Posted in Joomla, Security, Tech Support, Uncategorized, WordPress | Leave a comment

WordPress site infected with CouponDropDown Adware

Customers WordPress site got hacked. They use Network Solutions as their host. Network Solutions took their site offline. We had to delete all the WordPress files, upload a clean version, and put their content and theme back. After that the … Continue reading

Posted in Security, Tech Support, WordPress | 1 Comment