Unable to add printer to Windows 7 – Print spooler needs restarting

Had a client unable to connect to network and local printers.

Environ_printer_not_showing_up_new

We looked at the spooler. It was set to start automatically but it wasn’t running. Restarting the service brought the printers back into “Printer and Devices”, but none of the printers would print.

This article helped me out.

http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/print-spooler-keeps-stopping/23be1720-a520-4a5c-a846-b072829e93e3

Gerry Cornell’s response is what fixed it.

Went to “C:\windows\system32\spool\printers\” and deleted out the two jobs in there. Restarted the print spooler and everything worked again.

I hope this helps someone else.

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