Category Archives: Office 365

Solved – Outlook Deleted Email Address From Group Now Group Is Gone

Had a customer who wanted to update an Outlook contact who is part of a group email address. When we deleted the user in the group the group was gone. We looked at was to recover. The big suggestion was … Continue reading

Posted in Exchange, Office 365, Oulook, Windows 7 | Leave a comment

Custom Dictionary Is Not Available Word 2016

Had a customer who was having an issue adding a custom dictionary to the Microsoft Word. I found the following article that walked me through what to do. https://support.office.com/en-us/article/Add-or-edit-words-in-a-spell-check-dictionary-56e5c373-29f8-4d11-baf6-87151725c0dc#__toc306779609 Start by clicking File > Options > Proofing. Add the custom … Continue reading

Posted in Office 365, Word | 15 Comments

OneDrive Error – you’re already syncing this account

Have customer syncing his Business OneDrive on his personal laptop with Office 365 and his work desktop. The document was created on the laptop, and synced with 365. When he got to work the document wasn’t on his work machine … Continue reading

Posted in Office 365, OneDrive | Leave a comment

[Solved] – Not Getting Emails From Website or This sender failed our fraud detection checks and may not be who they appear to be

This issue started with website owner stopped getting emails from a recently moved website. Domain name is with Network Solutions, Hosting is with Godaddy, and email is through Office 365.  The issue only happened when the email address it was … Continue reading

Posted in email, Joomla, Office 365, Web Hosting | 3 Comments

Solved – Office 365 / Outook.com Not Receiving Emails From Website Form

Finished a site that is on Godaddy hosting, Domain is with Network Solution, and the Email is with Microsoft Office 365 Online.  The issue was the customer wasn’t receiving emails from the forms on the site. The form would send … Continue reading

Posted in Chronoforms, email, Joomla, Office 365, Web Hosting | Leave a comment

Office 365 – Set Individual Email Account To Never Expire

You can do this through Power Shell. The following link has a video that makes this task easy. https://support.office.com/en-us/article/Set-an-individual-user-s-password-to-never-expire-f493e3af-e1d8-4668-9211-230c245a0466?ui=en-US&rs=en-US&ad=US Downloads: Download and install the Microsoft Online Services Sign-In Assistant for IT Professionals RTW from the Microsoft Download Center. https://www.microsoft.com/en-us/download/confirmation.aspx?id=28177 Download … Continue reading

Posted in email, Office 365 | 1 Comment

We have client that we recently moved their email from Godaddy POP account to a Microsoft 365 exchange account. A week later her Outlook email client was flashing the text “there are more items in this folder on the server”. … Continue reading

Posted in email, Office 365, Oulook, Windows 7 | Leave a comment

Solved – WordPress / Gravity Forms and Office 365 Not Receiving Emails

We had a customer move their email to Office 365. They realized they weren’t getting emails from the website anymore. Three people in the company with the same domain name in their email ( ie: @somecompany.com ) were included in … Continue reading

Posted in email, Office 365, WordPress | 1 Comment

Setting up a Shared Mailbox in Office 365 and adding it to your Outlook

I needed to set up an email mailbox for a customer who has used up all their subscriptions for Office 365. Another tech suggested using a shared mailbox. This video helped me get it set up. I hope this helps … Continue reading

Posted in Office 365, Oulook, Tech Support | Leave a comment