Thursday, September 28, 2023

Archive: February 2015

Chrome not loading pages

20 February 2015
Grimey
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Categories: Tech Support, Uncategorized

Helped a friend fix an issue with Chrome. Chrome was fine one and not the next. Chrome would open but wouldn’t finish loading a page. I fixed a Chrome issue before so I tried the following. Here were the steps I took.

  1. Deleted the user profile.
  2. Re-install Chrome.

Neither one of these fixes worked.  Here are the steps I took that got Chrome working again.

  1. Uninstalled Chrome.
  2. Uninstalled Java ( version 6, current version 8).
  3. Ran CCleaner to fix Registry.
  4. Rebooted machine.
  5. Ran CCleaner to fix Registry again.
  6. Re-installed Chrome and everything worked again.

I hope this helps someone out.

More info….

Another user in Google Forums posted this solution.

C:\Program Files (x86)\Google\Chrome\Application into your windows “Search programs and files” box (Windows picture in bottom left of your screen).  Right click on the Chrome icon and in the settings I had to check a box that made it compatible with the version of Windows I was using.  It worked immediately.

chrome_compatabillity

I hope this helps someone out.

Quickbooks – Unrecoverable Error – Solved

18 February 2015
Grimey
No comments
Categories: Quick Books, Tech Support

We had a client who’s Quickbooks suddenly stopped working properly. When the program would start to open there was an error thrown.

“We apologize for the inconvenience. Please help the QuickBooks team eliminate this issue by providing us with the following information.”

american_coffee_quickbooks_error

This was solved by repairing the program. I went into add/remove programs. Selected Quickbooks and clicked uninstall. Through this process I was given the choice to repair. When the repair process was finished the program ran normally.

I hope this helps someone else out there.

Joomla 3.3 – unable add “Media” to my menu

14 February 2015
Grimey
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Categories: Uncategorized

I go this error.

Warning

Save failed with the following error: A first level menu item alias cannot be ‘media’ because ‘media’ is a sub-folder of your joomla installation folder.

Googling this error brought to the following page.

http://www.cmsmind.com/joomla-2-5-error-a-first-level-menu-item-alias-cannot-be-media-because-media-is-a-sub-folder-of-your-joomla-installation-folder/

Basicly you can name the link “Media” just make sure to specify the alias to be something else.

 

Need a driver – try Slim Drivers

11 February 2015
Grimey
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Categories: Uncategorized

Recently had to work on machine that had a new profile and in the device manager the video, audio, and a few other drivers weren’t working for this new profile. I was working remotely and didn’t know what hardware was actually in the machine, so I wasn’t sure which drivers to install.

Another tech advised install “Slimdrivers”. I Googled “slimdrivers”, downloaded the executable to the remote machine. Installed the program and ran it. It came back and had the all the drivers needed for that machine. I installed the video and audio drivers slimdrivers recommended and the problem was solved. I would recommend this software to anyone with a driver issue.

http://slimdrivers.en.softonic.com/

I hope this helps someone else out there…

Fetch as Google tool to index your sites webpages again.

11 February 2015
Grimey
No comments
Categories: Uncategorized

Resubmitting your website to Google to crawl and index your site. You must first have your site in Webmaster tools. Then in webmaster tools select your site. On the left is menu to “Crawl”. Then select “Fetch as Google”. After you Fetch your site click submit to index.

Here is the link I started with.

https://support.google.com/webmasters/answer/6065812?hl=en

Hope this helps someone else out there…