Exchange group not receiving emails –

Recently working with an organization they had a group in Exchange that wasn’t receiving emails. Their bounce back had a diagnostic code I used to research the issue.

Diagnostic-Code: smtp;550 5.7.1 RESOLVER.RST.AuthRequired; authentication required

This article help me solve this issue.

I hope this helps someone else.

Record what you hear out of your speakers

I needed to research this again, and it took a couple of tries to find the best answer for me.

My mission – record the music from a youtube video that I can’t just dump into Old school method, recording software and the “what you hear” driver. My environment, Windows 7 and Adobe Soundbooth.

This link lead me down the right path; however, there was one detail I over looked and want to point it out.

In step 3 the Stereo Mix is only grayed out, but for me is was hidden. I right-clicked in the white area below the devices showing and selected the option to display hidden devices. Right-clicked on the Stereo Mix and enabled it.

In Soundbooth when I went to record I would get an echo which was kind of cool and kind of not. Went back down to the sound icon in the task bar and next to the clock. You may have to click on the up arrow. From there right-click on Volume Mixer and uncheck in my case Soundbooth. You may have different recording software installed so just uncheck it and see if it helps.

I hope this helps someone.

Download Youtube video

I am older trying to learn to play the accordion. I learn by watching slowly and through video. I learned that Windows Media Player allows you to slow down videos by Right-Clicking -> go to Enhancements -> Video -> Play Speed Settings.

In looking for new tunes to learn I would see some on YouTube but didn’t know how to download them. I thought I should search this. Which when I did I realized I have done this before and have been to the same site I was about to go to. Basically when you are on the YouTube video you want type “ss” after the www. and before “”. Give is second the click the text on the right that mentions .MP4.

This video is where I found the download info.

Finding the MySQL MAX number in Joomla Database

I needed to find the max number in my Joomla Database and increment this by one. Here is the code I used that ended up working for me.

// Get the highest ticket number and add 1
$db = JFactory::getDbo();
$query = $db->getQuery(true);
->order(‘number ASC’)
$my_value = $db->loadResult();
// Add 1
$next_num = ($my_value + 1);

I found this link that helped me figure it out.

I hope this helps someone else…

Office 365 – You don’t have a license to use Office 365.

This morning had an issue after setting up a new user in a clients Office 365 account. When the user tried to log in for the first time they got the following error message.

You don’t have a license to use Office 365 with the user ID assigned to you by your work or school. Ask your admin to assign one to you. If you’re an admin, you can assign one to your account.

I found this link that quickly help me solve the issue. Basically when I set the account up I didn’t select the radio button to use their account.

I hope this helps someone else.

Unable to add printer to Windows 7 – Print spooler needs restarting

Had a client unable to connect to network and local printers.


We looked at the spooler. It was set to start automatically but it wasn’t running. Restarting the service brought the printers back into “Printer and Devices”, but none of the printers would print.

This article helped me out.

Gerry Cornell’s response is what fixed it.

Went to “C:\windows\system32\spool\printers\” and deleted out the two jobs in there. Restarted the print spooler and everything worked again.

I hope this helps someone else.