Solved – LogMeIn File Manager Mapped Drives Not Showing

Customer uses LogMeIn’s File Manager to access files remotely. The drives weren’t showing up.

I logged onto the remote machine and the drives were there. I remapped the drives making sure to check “reconnect on login”, restarted the machine and reconnected. The drives still wouldn’t show up.

I discovered typing the path in manually and hitting enter got me connected to the drive.

\\Their-server-name\the-folder-that-was-mapped

 

This work-around worked; however, we were curious how to make it it work better.  We discovered that going into “services” on the remote machine and “restart” the logmein service allowed the user to see the mapped drives in the LogMeIn File Manager.

We still don’t know if this is a permanent fix. Typing in the path directly always worked.

I hope this helps someone else out there….

 

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